Monitoring
Solar doesn't stop at installation.
Protect your investment long after the panels go up — with real-time performance monitoring, proactive maintenance, and fast fault detection.
Request Monitoring Setup
Why It Matters
Every system degrades without oversight.
Panels lose efficiency, inverters fail silently, and small faults compound into major repairs when nobody's watching. Monitoring is what turns a one-time install into decades of reliable output.
What's Included
Three layers of protection for your system.
Real-Time Monitoring
Track output, panel health, and system performance from anywhere, with alerts the moment something looks off.
Proactive Maintenance
Scheduled inspections and cleaning keep your system performing at peak efficiency year-round.
Fast Fault Detection
Automated diagnostics catch issues early — before they cost you performance or money.
How It Works
From sign-up to a system that watches itself.
Once you're onboarded, you never need to call us about a problem — we call you.
Registration & payment
Our sales representative fills out your customer registration form — contact details, CNIC, address, phone number, email, and the package you've selected — along with the payment slip you deposit at our official bank account.
Site survey
Our technical team visits your premises to document your complete system — panels, inverters, batteries, structure, breakers, cables, earthing, lightning arrestors, installation date, and overall system health.
CRM profile created
Everything collected is entered into our database, creating your permanent customer profile.
Customer ID created
A unique customer ID is generated for your account.
Inverter connection
Your inverter is connected to our Network Operations Monitoring System using the credentials collected on-site.
Live NOC monitoring
That's it — your system is connected to our Network Operations Centre, which keeps an eye on it and dispatches the team the moment it spots a discrepancy.
Proactive resolution
Now you don't need to call anyone. We proactively manage it — routing the right resource for diagnosis and rectification.
Remote coordination
For most issues, we coordinate directly with the manufacturer to sort it out remotely.
Priority repair
For major issues, equipment is sent to the manufacturer's repair centre and handled on a priority basis. You don't need to follow it up — our team keeps you updated on every step, and gets it reinstalled once the repair is complete.
Every step is tracked — nothing falls through the cracks.
Our complaint management system logs every activity through a ticketing system, from the moment an issue is raised to the moment it's resolved. If a ticket runs into delay, it automatically escalates to higher management — so resolution never stalls.
Pricing
Choose your coverage level.
Every tier includes remote monitoring, automated fault alerts, and a guaranteed fault response window — coverage scales with how often we're physically checking and optimizing your system.
| Feature | Basic | Moderate | Most Popular Comprehensive |
|---|---|---|---|
| Price | PKR 800/mo | PKR 960/mo | PKR 1,120/mo |
| Onboarding Charges | PKR 3,000 | PKR 3,000 | PKR 3,000 |
| Free Detailed On-Site Audits / Year | 1 | 2 | 4 |
| Performance report | Monthly | Fortnightly | Weekly |
| Fault response time | 8 hours | 6 hours | 4 hours |
| Visit to Troubleshoot/Repair/Replace Equipments | Billed separately | Billed separately | Billed separately |
| Best for | Newer systems | Standard residential | Consistent performance assurance |
Onboarding Charges (PKR 3,000) are a one-time fee, billed at sign-up. Any visit to troubleshoot, repair, or replace equipment is billed separately from the monthly package on every tier.
Request Monitoring
Keep your system performing at its best.
Fill in your details and we'll follow up to confirm your package and schedule setup.
